Privacy Policy
How Ghana Market collects, uses and protects your personal information when you shop with us.
Information we collect
Your name, email, phone number, delivery address, order details and messages you send us. If you create an account we store a securely hashed password, never the password itself. Card details are entered on our payment provider's secure page and are not stored by Ghana Market.
How we use it
To process and fulfil orders, provide pickup and delivery, process payments and refunds, answer questions, keep your account secure and prevent fraud.
Who we share it with
Only service providers who help us run the store — such as website hosting, payment processing, email delivery and couriers — and only the information they need. We do not sell your personal information.
Marketing
We send promotional messages only if you opt in. You can opt out at any time from your account or using the unsubscribe link. Order and account emails are sent as part of providing the service.
Retention and security
We keep information only as long as needed for the purposes above and for legal and accounting requirements, and protect it with reasonable safeguards. Some providers may process information outside Canada.
Access and questions
You may ask to see or correct the personal information we hold about you, or ask privacy questions, by contacting the store.
Contact us
Questions about this policy? Reach the store by email at [email protected].